Delivery / Postage
At Cali Care Mobility, we understand the importance of receiving your electric wheelchair in a timely and efficient manner. That’s why we use the most reliable pallet delivery service to ensure that all of our electric wheelchairs are shipped directly to your door. Our standard delivery service includes doorstep delivery and our team will do their best to ensure that your electric wheelchair is delivered as soon as possible.
For an added level of convenience, we also offer an optional engineer delivery service at an additional cost. With this service, a trained engineer will deliver your electric wheelchair, and set it up for you. They will also demonstrate how to use it properly, and answer any questions you may have. This service ensures that you get the most out of your electric wheelchair from the moment it arrives at your doorstep.
We take great pride in providing our customers with the best possible service, and we are committed to making sure that you receive your electric wheelchair in perfect condition and as quickly as possible. For more information on our shipping and delivery options, please don’t hesitate to contact us.
Warranty
90-Day Return to Shop Warranty
Our company guarantees that the product purchased will be free from defects in material and workmanship for a period of 30 days from the date of purchase.
If the product proves to be defective within the 30-day period, the customer may return it to the store where it was purchased for a replacement or a full refund.
To make a claim under this warranty, the customer must present the original purchase receipt and the defective product.
This warranty does not cover damage to the product caused by misuse, abuse, neglect, or unauthorized alteration or repair.
This warranty is in addition to and does not affect the customer’s statutory rights.
Our company reserves the right to make the final decision on all warranty claims and to change or discontinue this warranty at any time without notice.
The customer may contact our customer service department for further assistance with warranty claims.
In case of a return, The shipping and handling cost will be paid by the customer.